New Patients at Our Phoenix Naturopathic Office
Welcome to Living Wellness Medical Center! We are honored that you are considering naturopathic care in Phoenix, AZ . Your journey begins with a comprehensive 60-minute initial consultation where one of our naturopathic physicians takes the time to understand your symptoms, history, and goals, then creates a personalized plan you can start the moment your visit ends.
Request an AppointmentGetting Started With Living Wellness Medical Center
Our office is open Monday through Thursday from 9am to 5pm and Friday from 9am to 2pm. New patients can schedule by calling our front desk at (480) 588-6856. Once your appointment is booked, your new patient forms will be emailed to you through our secure online patient portal.
What Your Initial 60-Minute Consultation Includes
- A thorough review of all your current symptoms and health concerns
- A discussion of possible conventional and specialty labs that can help reveal underlying causes
- A comprehensive medical history, including surgeries, hospitalizations, medications, and allergies
- A physical exam tailored to your symptoms
- A review of your treatment options and a personalized plan, ready to begin as soon as your consultation ends
Learn more about this first visit on our Naturopathic Evaluation page.
What to Bring to Your First Visit
- Any recent lab work (if older labs are needed, we can request them for you at your visit)
- Any imaging reports
- Any other pertinent medical records
- Your completed new patient forms from the online patient portal
You will save time by completing your new patient forms before you meet with the doctor. If for any reason you are not able to complete them before your appointment, please arrive 30 minutes early.
Types of Consultations Available
- In-person medical consultations at our Phoenix office
- Phone consultations (charged the same as in-person consultations)
Insurance, HSA, and Billing
We are a cash-based, fee-for-service practice and do not accept insurance. While we are not in network with any insurance plans, you may be able to receive reimbursement directly from your insurance company. Please check with your insurer to see whether your plan includes out-of-network benefits. Health Savings Accounts can usually be used for both products and services.
- Payment for all charges is due at the time of service. Please call the office for specific fees.
- Laboratory testing and treatments are an additional fee, and an estimate of those charges will be shared with you before any tests are performed.
- At the end of your visit, you will receive an itemized receipt you may submit to your insurance company to request reimbursement. Your individual plan decides whether any or all of the tests or services performed are reimbursable.
- We accept cash, check, Visa, MasterCard, American Express, and HSA.
What Happens After Your First Visit
Your treatment plan may include dietary counseling, targeted supplements, herbal medicine, bioidentical hormones, nutrient IV therapy, or other therapies chosen specifically for you. Follow-up visits are scheduled based on your health concerns and goals. Have more questions? Visit our FAQ page.
New Patient FAQs
How do I schedule my first appointment?
Call our front desk at (480) 588-6856 to schedule your initial consultation. Once your appointment is booked, your new patient forms will be emailed to you through our online patient portal.
How long is the first appointment?
Your initial consultation lasts 60 minutes. It includes a symptom review, comprehensive medical history, physical exam, discussion of lab testing, and a personalized treatment plan.
Do I need to fill out forms before my visit?
Yes. Your new patient forms are sent through our online patient portal. Completing them in advance saves time; if you cannot finish them beforehand, please arrive 30 minutes early.
Can I have a phone consultation instead of an in-person visit?
Yes. We offer both in-person and phone consultations. Phone consultations are charged the same as in-person visits.
Do you accept insurance?
No. We are a cash-based practice. You may be able to seek out-of-network reimbursement from your insurance company using the itemized receipt we provide after your visit.
Can I use my HSA?
Yes. Health Savings Accounts can usually be used for both products and services at our office.
Are lab tests included in the consultation fee?
No. Laboratory testing and treatments are an additional fee. We will always share an estimate of those charges with you before any tests are performed.
Schedule Your New Patient Consultation
Take the first step toward feeling your best. Call Living Wellness Medical Center in Phoenix, AZ at (480) 588-6856 to book your 60-minute initial consultation with one of our naturopathic doctors.
