Frequently Asked Questions (FAQ)

• Naturopathic medicine is a distinct system of primary health care—an art, science, philosophy, and practice of the diagnosis, treatment, and prevention of illness. Naturopathic medicine is distinguished by the principles that underlie and determine its practice.
• These principles include the healing power of nature (vis medicatrix naturae), the identification and treatment of the causes (tolle causam), the promise to first do no harm (primum non nocere), the role of the doctor as a teacher (docere), the treatment of the whole person, and an emphasis on prevention.
• These principles give rise to a practice that emphasizes the individual and empowers him or her to greater responsibility in personal health care and maintenance. Read More…

• The Healing Power of Nature (Vis Medicatrix Naturae): Naturopathic medicine recognizes an inherent, self-healing process in people that is ordered and intelligent.
• Identify and Treat the Causes (Tolle Causam): The naturopathic physician seeks to identify and remove the underlying causes of illness.
• First Do No Harm (Primum Non Nocere): Naturopathic physicians utilize methods and medicinal substances that use the least force necessary to diagnose and treat the patient.
• Doctor as Teacher (Docere): Naturopathic physicians educate their patients and encourage self-responsibility for health.
• Treat the Whole Person: Naturopathic physicians treat each patient by taking into account individual physical, mental, emotional, genetic, environmental, social, and other factors.
• Prevention: Naturopathic physicians emphasize the prevention of disease.

Read More…

• In the United States, the naturopathic medical profession’s infrastructure includes accredited educational institutions, professional licensing, national standards of practice, peer review, and a commitment to state-of-the-art scientific research.
• The Naturopathic Scope of Practice varies between states. Naturopathic medicine is founded upon a holistic philosophy and combines safe and effective traditional therapies with the most current advances in modern medicine.
• Naturopathic medicine is appropriate for the management of a broad range of health conditions that affect all people of all ages. Read More…

• Yes. However, the legal aspects of practicing naturopathic medicine vary from state to state in the U.S. and from province to province in Canada. NDs in the state of Arizona benefit from a full scope of practice.
• NDs can act as your PCP and are very effective at treating and managing primary care conditions, such as colds and the flu, high cholesterol, and hypertension.
• Read more about the Naturopathic Scope of Practice here.

• A thorough assessment and discussion of your chief concerns, signs, and symptoms
• A comprehensive interview regarding your current and past medical history (surgeries, hospitalizations, medications, allergies), and a review of all your organ systems.
• Vitals (blood pressure, heart rate, respiratory rate, temperature, oxygen status, height, and weight).
• A screening, physical exam, or a comprehensive physical exam based on the patient’s symptoms.
• In-office labs (such as a urine test).
• If additional labs are necessary, a lab requisition, instructions, and a map to the lab will be given to the patient.
• An initial Treatment Protocol will be customized for the patient and printed (includes treatment approach, labs needed, lifestyle supplement, and medication prescriptions).

• The frequency of office visits depends on your health concerns, goals, and your program of choice.
• The frequency of visits will be determined during your initial consultation.

• Yes.
• NDs can also prescribe medications.
• NDs can acquire a DEA number and can prescribe all Schedule III, IV, and V controlled substances.
• Read more…

• No, we do not accept insurance. We are a cash-based practice.
• We do accept payment via cash, check, Visa, MasterCard, and American Express.
• While we are not “in network” with any insurance plans, you may be able to receive reimbursement directly from your insurance company for your visit. Please check with your insurance company to determine if your plan includes out-of-network benefits. If so, you can submit a statement from your consultation, and the insurance company may reimburse you directly. Please speak with a staff member for additional information.

• YES, we do accept HSA.

• We are located at 4440 N 36th Street, Suite #110, Phoenix, Arizona 85018
• Call 480-588-6856
• If you leave a message, we are committed to returning your call within the next business day.
• You can also email us at FrontDesk@LivingWellnessMedicalCenter.com

• If you have questions or concerns between appointments, please make a list of them and bring them to your next appointment. This will ensure you receive the undivided attention you deserve and that we don’t miss anything.
• If you have an urgent question, please call the office and a staff member will ensure your question is answered as soon as possible, or you can make an appointment with a doctor for a same-day phone-consult.
• Of course, if you have an emergency medical situation, head to the nearest Emergency Room immediately.
• For your privacy, please do not include confidential health information in emails.

• Visits are by appointment only
• However, we have a number of physicians on staff. Please call, as we likely have same-day availability.

• To schedule an initial consultation or follow-up, call the front desk at 480-588-6856.
• Online scheduling is available for current patients only. Ask the front desk for instructions to use the Online Patient Portal for scheduling.

• You are responsible for keeping the appointment or notifying us 48-business hours before the canceled appointment.
• Should you decide not to keep the appointment without giving the appropriate notice, you will be charged a cancellation fee of $50.00.

• In-person medical consultations
• Phone consults (charged the same as in-person consultation)

• The most efficient way to ensure your medications are refilled in a timely manner is to ask the pharmacy to fax us a refill request when you pick up your last refill.
• If you are out of a medication, call the office immediately, and we will help you get this refilled as quickly as possible. Please keep in mind that it is best not to do this at the end of the day on Friday.
• We request 48-business hours notice on all refills.