Frequently Asked Questions (FAQ)

• Naturopathic medicine is a distinct system of primary health care—an art, science, philosophy and practice of diagnosis, treatment and prevention of illness. Naturopathic medicine is distinguished by the principles that underlie and determine its practice.
• These principles include the healing power of nature (vis medicatrix naturae), identification and treatment of the causes (tolle causam), the promise to first do no harm (primum non nocere), doctor as teacher (docere), treatment of the whole person, and emphasis on prevention.
• These principles give rise to a practice that emphasizes the individual and empowers him or her to greater responsibility in personal health care and maintenance. Read More…

• The Healing Power of Nature (Vis Medicatrix Naturae): Naturopathic medicine recognizes an inherent self-healing process in people that is ordered and intelligent.
• Identify and Treat the Causes (Tolle Causam): The naturopathic physician seeks to identify and remove the underlying causes of illness
• First Do No Harm (Primum Non Nocere): Naturopathic physicians utilize methods and medicinal substances which use the least force necessary to diagnose and treat
• Doctor as Teacher (Docere): Naturopathic physicians educate their patients and encourage self-responsibility for health.
• Treat the Whole Person: Naturopathic physicians treat each patient by taking into account individual physical, mental, emotional, genetic, environmental, social, and other factors.
• Prevention: Naturopathic physicians emphasize the prevention of disease

Read More…

• In the United States, the naturopathic medical profession’s infrastructure includes accredited educational institutions, professional licensing, national standards of practice, peer review, and a commitment to state-of-the-art scientific research.
• The Naturopathic Scope of Practice does vary between states. Founded upon a holistic philosophy, naturopathic medicine combines safe and effective traditional therapies with the most current advances in modern medicine.
• Naturopathic medicine is appropriate for the management of a broad range of health conditions affecting all people of all ages. Read More…

• Yes. However the legal aspects of practicing naturopathic medicine vary from state to state in the U.S. and from province to province in Canada. NDs in the state of Arizona benefit from a full scope of practice.
• NDs can act as your PCP and are very effective at treating and managing primary care conditions such as colds/flu’s, high cholesterol and hypertension.
• Read more here about the Naturopathic Scope of Practice

• A thorough assessment and discussion of your chief concerns, signs and symptoms.
• A comprehensive interview reviewing your current and past medical history (surgeries, hospitalizations, medications, allergies and a review of all your organ systems)
• Vitals (blood pressure, heart rate, respiratory rate, temperature, oxygen status, height and weight)
• A screening physical exam or a comprehensive physical exam based on the patient’s symptoms
• In-office labs (such as a urine test)
• If additional labs are necessary a lab requisition/ instructions and a map will be given to the patient
• An initial Treatment Protocol will be customized for the patient and printed (includes treatment approach, labs to be done, lifestyle supplement and medication prescriptions)

• The frequency of office visits depends on your health concerns, your goals, and the program you choose.
• This will be determined during your initial consultation.

• No, we do not accept insurance. We are a cash based practice.
• We do accept payment via cash, check, Visa, MasterCard, American Express.
• While we are not “in network” with any insurance plans, you may be able to receive reimbursement directly from your insurance company for your visit. Please check with your insurance company in order to determine if your plan includes out-of-network benefits. If so, you can submit a statement from your consultation and the insurance company may reimburse you directly. Please speak with a staff member for additional information.

While we are not in network with any insurance plans, you may be able to receive reimbursement directly from your insurance company for your visit. Please check with your insurance company in order to determine if your plan includes out-of-network benefits. If so, at check-out request a form that you can submit from your consultation and the insurance company may reimburse you directly.

• We are open Monday-Thursday from 9-5pm and Friday from 9-2pm (Arizona time).

• We are located at 4440 N 36th Street, Suite #110 Phoenix,  Arizona 85018
• Call 480-588-6856
• If you leave a message, we are dedicated to return your call within the next business day.
• Email FrontDesk@LivingWellnessMedicalCenter.com

• If you have questions or concerns between appointments, please make a list of those questions/concerns to bring to your next appointment. This will ensure you receive the undivided attention you deserve and that we don’t miss anything.
• If you have an urgent question, please call the office and a staff member will ensure your question is answered as soon as possible or you can schedule for a same-day doctor phone-consult.
• Of course, if you have an emergency medical situation, head to the nearest Emergency Room immediately.
• For your own privacy, please do not include confidential health information in emails.

• Visits are by appointment only
• However we have a number of physicians on staff. Please call as we likely have same day availability.

• To schedule an initial consultation or follow up call the front desk at 480-588-6856
• Online scheduling is available for current patients only. Ask the front desk for instructions to use the Online Patient Portal for scheduling.

• You are responsible for keeping the appointment or giving us a 48-business hours’ notice of cancellation for established patient appointments.
• Should you decide not to keep the appointment without giving the appropriate notice, you will be charged a cancellation fee of the full cost of the visit.

• In-person medical consultations
• Phone consults (charged the same as in-person consultation)

• New patient consultations cost $425. 
• Follow up visit range from $65-$300 depending on complexity and time

• The most efficient way to ensure your medications are refilled in a timely manner is to ask the pharmacy to fax us a refill request WHEN you pick up your last refill.
• If you are out of a medication call the office immediately and we will help you get this refilled as quickly as possible. Please keep in mind it is best not to do this at the end of the day on Friday.
• We request 48 business hours notice on all refills.